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Common questions

How does Chem IRL actually work?

When you match with someone, you propose 2–3 specific times to meet within the next 7 days. They pick one. Proposals expire after 72 hours. The product is built around getting from match to date — not endless texting.

Where is Chem IRL available?

We're launching in Dublin first. If you're in Dublin (or near it), you can join the waitlist on the Download page. We'll roll out to other cities as we have the density to make matches feel useful, not lonely.

Why do I need to verify my photo?

Photo verification is the single biggest lever for safety and trust. Verified profiles get better visibility and only see other verified profiles in some flows. The verification photo itself is never shown publicly.

How do I delete my account?

From the Profile tab, scroll to the bottom and tap 'Delete account.' This permanently removes your profile, matches, and messages. If you're on the waitlist (not in the app yet), use the form below — pick 'Ask a question' and tell us your email.

What does the proposal expiry actually do?

If your match doesn't pick a time within 72 hours, the proposal expires and the chat closes. No silent fade-outs, no two-week ghost loops. You can re-open and propose again, but the default is closure.

I'm a member of the press / a partner — how do I get in touch?

Use the contact form below and pick 'Ask a question' — keep the email field accurate and we'll route it to the right person.

How do you handle my data?

Encrypted, never sold. Read the Privacy Policy for the specifics — there's a link in the footer.

Send us something

Pick what fits — bug, idea, question, or a tip you want to share.

Something's broken. Tell us what happened and we'll fix it.

Email us directly

Want to talk to the team? Email hello@chemirl.app — we read everything.